Personal Data Processing

Personal data is collected and used within limits defined by the applicable data protection legislation to take care of and develop customer relationships and to offer, sell, market, deliver orders, and develop the services and products of ASAP Solutions Pro and its main partners.

When we collect from any personal information within the scope of data protection laws we do so:

• Where necessary to provide the Service, to fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
• Where necessary for our compliance with applicable law or other legal obligation;
• Where necessary for the performance of a task carried out in the public interest;
• Where necessary in order to protect you or another person’s vital interests;
• Where applicable with your consent;

As necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, except where our interests are overridden by your privacy rights.

Information collected from the data subjects will be used for direct marketing purposes only, unless the data subject prohibits such use.

The information that we collect is the following:

• contact details, such as name, email address, postal address, phone number
• company information, such as name,
• fiscal data, postal address
• other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo;
• comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our partners, affiliates and others;
• interests and communication preferences including event planning, networking choices and preferred language
• notes of discussions with customers
  • when the customer’s data was put in to the filing system
  • campaigns, promotions, and other communication directed to the customer, as well as their use, including participation in events
  • interests and other information or survey data provided by the customer
  • direct marketing choices
  • use of the customer’s rights related to the customer’s personal data (such as right to rectification and right to data portability)
  • information of the use of our digital services as well as digital content created by the customer
  • automatically collected data (such as IP Address, the customer’s device’s operating system, browser type and language)
  • mobile device identifiers (such as the customer’s unique device ID and device name)
  • recordings of customer service telephone conversations, as well as e-mail and chat correspondence

We do not collect credit card information from our customers. If a customer chooses to pay with a credit card or online bank, etc., the payment is done through an external site from the credit card payment processor, or the bank, etc.

Personal data is used to help us better understand our customers and to help us conduct regular research into the trends and preferences of our customers.

In order not to receive more emails from ASAP Solutions Pro, you can unsubscribe from our email list in every newsletter email we send.

The information is collected, for example:

• on our website;
• by phone;
• by email;
• during face-to-face meetings;
• in online campaigns

We may gather personal data from business-to-business customers when the representative of the company gives personal data of other employees to us. We may also obtain and update the personal data in our filing systems from officials and companies offering personal data services.

ASAP Solutions Pro does not sell, lease or disclose your personal data to third parties outside of the ASAP Solutions Pro Company and its subsidiaries and affiliate companies unless otherwise stated below.

ASAP Solutions Pro may share your personal data with authorized third parties that perform services for ASAP Solutions Pro for the purposes described in this privacy policy, within the limits of the applicable legislation. This may include, for example, providing services such as customer service and software services, managing and analyzing personal data, conducting market research, and managing marketing and execution of diverse campaigns.

ASAP Solutions Pro may share your personal data based on a valid order from a court or other official body with sufficient authority.

ASAP Solutions Pro may share your personal data as part of any merger, acquisition, sale of company assets, or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy, or receivership in which your personal data would be transferred to another entity as a result of such a proceeding.

Consent to participate in online/offline surveys

The user of the Website and/or purchaser and/or Ticket Holder hereby gives consent for ASAP Solutions Pro to store any voluntary information provided to ASAP Solutions Pro in the course of participating in an online survey from time to time.